News & Announcements
Practice Closed for Training Thursday 21 March 2024 from 12:30
Information about a software issue that prevented documents from being visible to patients
Information about a software issue that prevented documents from being visible to patients.
We understand that some of our patients may have been unable to view certain documents (e.g. letters from the hospital) when using online services due to a software problem. We sincerely apologise for any inconvenience this may have caused. We are pleased to inform you that this issue has been resolved; any new documents added to your electronic GP health records will be visible and it may take up to a month for older, affected documents to become visible.
Your GP team will have been able to access the letters, so your care will not have been affected during this time.
CBT to Manage Menopause
CBT to Manage Menopause
Please see flyer below. Webinar available for anyone living in Aldershot, you don’t have to be a current registered client of TalkPlus but you do need to contact Talk Plus to register your interest, and then they can send you a link for the webinar.
Key information:
Online Course Availability for CBT Strategies for Menopause
Online Webinar | Tuesday 26th March | 6pm to 7:30pm
For information:
Vist: https://www.talkplus.org.uk
Call: 01252 533355 or Email: frimleyicb.talkplus@nhs.net
MEASLES
MEASLES
From February to March 2024, national Measles Mumps Rubella MMR reminders will be sent to unvaccinated or partially vaccinated individuals aged 6-11 years across England, and 6-25 years in specific regions. These reminders will prompt patients to check their MMR immunisation status and, if vaccination is required, to contact general practice and in some areas local school age immunisation providers for vaccination.
Please see the PDF information leaflet in the viewer below. To view the original accessible PDF in a new browser window, please click here.
UKHSA-12724-think-measles-HCW-posterCar Parking at Aldershot Centre for Health
FUEL POVERTY ADVICE AND LINKS – new Jan 2024
Grants available for patients experiencing or at risk of fuel poverty.
The following table lists the grants available (and contact information) for residents who are experiencing or at risk of fuel poverty. Each borough/district has their own financial support, practical support and advice available. This list is not exhaustive.
| Grant | Eligibility | Amount available (if known) | Owner | Contact |
| Hitting the Cold Spot – Hampshire | Hampshire residents | Advice and Support Service commissioned through Hampshire CC. Advice is available for all residents in Hampshire.
Grants are only available to homeowners for: energy-efficient home improvements, boiler service or repair. Also provide energy advice, damp and mould advice and support applying for Warm Homes Discount. |
The Environment Centre (commissioned by Hampshire CC) | staywarm@environmentcentre.com
Advice helpline open Mon-Fri 9am-5pm 0800 804 8601
Referring someone to the Environment Centre (tEC) – the Environment Centre (tEC)
|
| Action Surrey | Surrey Residents | Advice service covering all Surrey borough. No direct grants available, however the service can help residents apply for Warm Homes Discount, Cold Weather Payment and Winter Fuel Payment for those eligible. | Action Surrey | info@actionsurrey.org
|
| Vivid Welfare Grant | Vivid tenants in any district/ borough | Annual fund ring-fenced for tenant support and can be used to assist those experiencing fuel poverty.
View Tenancy Support Offer here:
|
Vivid Housing Association | Online referral process in development. In the meantime contact:
Emily.brown@vividhomes.co.uk (Tenancy Support Manager)
Or
Linda.tookey@vividhomes.co.uk (Money and Benefits Advisor) |
| Household Support Fund – Energy Grants | Hampshire Residents | 2 x £147 energy grants paid directly to resident’s account (scheduled to run until 31 March 2024).
|
Citizens Advice Rushmoor | Call: 01252 333618 (Mon-Thu 09:30-15:00)
Or call Energy Helpline: 0808 175 3559 (Wed & Thu 10:00-13:30) to speak to an energy advisor
|
| Household Support Fund: White Goods and Boiler Repairs Grant | Hampshire Residents | This is available for Hampshire residents in fuel poverty for white goods (i.e. fridge, freezer, oven, washing machine) or a boiler diagnostic, repair or service (up to £150). Total grant value to be drawn down on a needs basis (scheduled to run until 31 March 2024). | Citizens Advice Rushmoor | Call: 01252 333618 (Mon-Thu 09:30-15:00)
Or call Energy Helpline: 0808 175 3559 (Wed & Thu 10:00-13:30) to speak to an energy advisor
|
| Fuel Crisis Vouchers | Rushmoor Residents (on pre-payment meter) | If a household on a pre-payment meter is in fuel crisis, they may be eligible for a same-day fuel voucher. This is currently worth up to £89 per household (scheduled to run until February 2025). | Citizens Advice Rushmoor | Call: 01252 333618 (Mon-Thu 09:30-15:00)
Or call Energy Helpline: 0808 175 3559 (Wed & Thu 10:00-13:30) to speak to an energy advisor
|
| NHS Fuel Poverty Support Fund | Rushmoor Residents with chronic respiratory disease | £10,000 total for residents in Rushmoor with chronic respiratory disease (e.g. asthma or COPD) experiencing or at risk of fuel poverty.
This has a flexible remit to enable practitioners and residents to decide together what could help the family/individual; for example a plug-in heater, an electric blanket, boiler service, insulation tape and radiator foil etc. |
NHS Frimley funding managed and distributed by Rushmoor Borough Council | Send application form to communitydevelopment@rushmoor.gov.uk
FAO Alison Nicholls
|
| Home and Well Service in Hart | Hart residents | Citizens Advice Hart have partnered with SGN and other organisations to provide a ‘Home and Well’ service. If you have a patient being discharged from hospital but they need support to get their home ready and to transition, this service is available. https://citizensadvicehart.org.uk/projects/home-well/
|
Citizens Advice Hart | To learn more contact: caroll@citizensadvicehart.org.uk
To make a referral, go to: |
| Farnham Support Fund | Residents in Farnham | £350 per household available for food, energy bills or household items. | Farnham Town Council | Lara Miller at supportfund@farnham.gov.uk |
| Farnham Household Support Fund
|
Residents in Waverley | Up to £550 paid directly into the residents bank account to be used on essential items, food, energy bills etc. Additional funding may be available on a needs basis, contact Jane Todd if this is the case.
Please note, this fund is being drawn down from and therefore will close once the funding has been distributed. It is likely to close at the end of February. |
Waverley Borough Council | Contact: jane.todd@waverley.gov.uk
Apply online: www.waverley.gov.uk/householdsupportfund
Call: 01483 523204 |
| Food and fuel vouchers in Surrey Warm Welcome Venues | Residents in Surrey | There are several Warm Welcome Venues in Surrey (including Farnham Library and Hale Community Centre) who have food and fuel vouchers and winter essential items to distribute. There are also certain locations providing warm drinks and meals at certain times:
Warm Welcome Venues in Surrey – Surrey County Council (surreycc.gov.uk) |
Surrey County Council | Contact Annette Slattery for more information: |
| Carers Household Support Fund | Carers in Hampshire | Princess Royal Trust for Carers have a ring-fenced fund available for Carers to support with utilities, food and white goods | The Princess Royal Trust for Carers in Hampshire | info@carercentre.com |
Additional support:
- Fire and Rescue Teams conduct Safe and Well Checks
- Surrey (Call 0800 085 0767 or Text 07971 691 898)
- Phyllis Tuckwell Hospice have specialist advisors who can provide a single point of contact and advice on a range of concerns (including fuel poverty) for those affected by terminal illness (themselves or of a loved one). Contact abellan@pth.org.uk or visit www.pth.org.uk
- Hampshire and Surrey Libraries are all acting as Warm spaces over the winter period with many events, meals and hot drinks available alongside opportunities for social connections
Safe and Warm Project
In addition to the above grants, the Safe and Warm project is taking place throughout 2024 in Rushmoor.
As part of this project, Citizens Advice Rushmoor have received funding from Hampshire County Council Contain Outbreak Management Fund (COMF) to provide a specialist Fuel Poverty service accepting referrals from healthcare practitioners. The project is aimed at patients with asthma or COPD (chronic respiratory illness) who are living in areas of deprivation and in poorly insulated homes. The project will run until 31st December 2024.
Travel Vaccination Requests Suspended 1/2/24-15/3/24 due to staff absence
Please be advised that we will not be able to offer travel vaccination advice during the period 1/2/24 to 15/3/24. Travel vaccination advice applications can be submitted after the 15/3/24 but with travel dates from 1/5/24 to allow time to review and offer appointments before the planned travel date.
https://www.nhs.uk/conditions/travel-vaccinations/
Community Pharmacies / Superdrug usually offer travel vaccination advice.
We apologise for this suspension in our service.
Making the Right Choice how to be seen
Please see the ‘Making the Right Choice’ PDF information leaflet in the viewer below. To view the original accessible PDF in a new browser window, please click here.
Poster-for-NEHF-Make-the-right-choiceNew Urgent Care Centre Launches in Aldershot this winter
New Urgent Care Centre Launches in Aldershot this winter
Residents across North East Hampshire and Farnham and Surrey Heath will be able to access more primary care appointments this winter.
Frimley Health and Care are launching a pilot service ready for winter located at the Aldershot Urgent Care Centre, to increase access to same day urgent care for minor illness.
The service is open Monday to Saturday from 8am – 8pm. If you contact 111 or your local GP practice, you may be offered an appointment here. You may also be redirected to this service if you attend A&E.
There is a walk-in clinic for under-12s, available Monday – Saturdays from 2-6pm. *However, booking is strongly recommended for children under 12 to avoid long waiting times and to ensure availability of appointment as those with urgent clinical needs will be prioritised.
For more information about the service, and for wait times for the under 12 walk in service, visit: www.aldershoturgentcarecentre.co.uk
How to get there:
Located within Aldershot Centre for Health on the ground floor. Please enter the main entrance and make your way downstairs. Signage will direct you towards the Urgent Care Centre receptionist.
Aldershot Centre for Health, Hospital Hill, Aldershot, Hampshire, GU11 1AY
View Aldershot Centre for Health location in Google Maps (opens in a new browser window).
UTI
NHSE and UKHSA are running a joint campaign 12-21st October 2023 to raise awareness of Urinary Tract Infection (UTI) prevention, symptom recognition and treatment which includes advice on how and when to seek help. UTI’s are one of the leading causes of potential life threatening E. coli bloodstream infections among over 65’s.
The campaign aims to signpost individuals, patients, carers and healthcare providers to a suite of resources, including films, posters and key messaging on how to prevent, recognise and treat UTIs. Information includes best practice, personal hygiene, self-care and the importance of staying hydrated.
This campaign is targeted at:
- Older adults (65 years +) who are at higher risk of the impacts of urinary tract infections.
- Paid and unpaid carers.
How to avoid Urinary Tract Infections (UTIs) (PDF)
Urinary Tract Infections (UTIs): know the symptoms (PDF)
Urinary Tract Infections (UTIs): symptoms infographic (PDF)
Please see the symptoms information PDF leaflet in the viewer below. To view the original accessible PDF in a new browser window, please click here.
2023.08.23_UTI_Symptoms_Infographic_16x970